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Returning to the dentist during COVID-19

May 27, 2020 By Shelby Tatomir

Virginia dental offices are re-opening for regular appointments, but things may not look the same when you go back. The next time you go to the dentist, you may have a new experience because of coronavirus (COVID-19). Here are some things that may happen before and during your next dentist visit.

Scheduling a visit

  • Since offices have been closed, you may have to wait longer than normal for an appointment.
  • You may need to put your name on a waiting list.
  • More complex procedures may be delayed.

Pre-appointment screening

The office may ask questions to make sure you do not have any COVID-19 symptoms such as a fever or cough, or have been in contact with anyone with COVID-19. This screening will help your dentist decide if you can safely come into the office.

Day of visit screening

  • You may be asked similar questions on the day of your dental visit about having any COVID-19 symptoms.
  • Some dental offices may want to ask you those questions outside of the office or as soon as you walk in.
  • They may ask to take your temperature.
  • Many offices will ask that you wear a mask while in the office. If you have a mask, bring it with you.

Preparing for your visit

  • Try to leave individuals that do not have an appointment at home.
  • You may be required to wear a mask. If you have one, bring it with you.

During your visit

  • You may be asked to wait in your car.
  • Waiting rooms might look different — with fewer chairs spaced farther apart, no child toys or magazines, and hand sanitizer will likely be available.
  • Let your dentist or dental staff know if you have any questions or concerns.
  • Dental staff may be in face shields, masks, gowns and head coverings.
  • You may see additional dividers, such as plexiglass at the front desk and throughout the office.

After your visit

If you feel any COVID-19 symptoms or you test positive for COVID-19 within 14 days of seeing your dentist, call the dental office to let them know.

The health and well-being of our members, dental care providers and employees is our top priority. We are working to keep you informed of the changing environment related to COVID-19. Visit our website for the latest information.

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Filed Under: Clinic and Provider Tips, Dental Benefits, Dental Health, Virginia

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